Frequently Asked Questions

1. Before you get started

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.

2. How do I track my order?

Because we’re not mind readers (yet!), tracking info will be sent straight to your inbox. You’ll be on the edge of your seat waiting for that delivery!

3. Do you offer free shipping?

Yes! We love surprises, so we’ve made shipping one of them. Free shipping on every order —no hidden fees, just good vibes.

4. Can I return an item?

Absolutely! If it's not love at first sight, we’ve got your back. Send it back within 15 days, and we’ll make it right.

5. How do I know if the product is right for me?

We’ve got all the details! Check out product descriptions, customer reviews, or ask our team—we’re happy to help you find the perfect match!

6. What if my item arrives damaged?

Oh no! We’re so sorry. Let us know, and we’ll sort it out faster than you can say 'replacement'—because your happiness is our top priority.

7. How do I contact customer support?

We’re just a message away! Drop us an email or slide into our DMs on social, and we’ll get back to you faster than a coffee-fueled superhero.